KroyTech Workbenches
BenchPro™™ Workbench Warranty
Phone: 954-946-8539

KroyTech™ LLC dba KroyTech Workbenches is an authorized distributor and representative for BenchPro™, Inc and Bench Depot™, a division of BenchPro™. Following is the manufacturer's warranty. KroyTech does not provide any warranty, implied or otherwise, beyond the manufacturer's warranty.

BenchPro™ workbenches include a 25-year [manufacturer's] warranty. This includes every component* and every function. Customers only need to report the problem. We will take care of the rest. Call KroyTech at 954-946-8539 or BenchPro™ at 888-700-9888 or email sales@BenchPro.com.

BenchPro™ benches, options and accessories are warranted to the original purchaser for 25 - years. This includes every component and every function.

Exceptions:

Johnson series are warranted for three years. (Electric Lift Activated Adjustable Height Table).

Eisenhower series are warranted for ten years.

Workbenches used in multiple shift operations shall have the warranty prorated accordingly.

Hydraulic bench lift - system components are warranted for ten - years.

All lighting products are warranted for ten - years.

For Service: Call KroyTech at 954-946-8539 or BenchPro™ at 888-700-9888 or email info@benchpro.com. Customers only have the obligation to report the problem and BenchPro™ will take care of the rest.

BenchPro™ will either refund the entire purchase price including freight and tax (if any) or replace the product or component that is defective, and pay for the freight.

Product Returns:
As we make all orders from base materials, and do not carry an inventory, we charge a "restocking charge" on unneeded and unwanted, yet ordered products. We also charge a restocking charge for products ordered but cancelled after the product is built. This is to cover our repackaging and handling, and remarketing. Customers pay the cost of freight both ways.

Restocking charge schedule:
A. Kennedy, Roosevelt Series in standard sizes and colors will be charged 15%.
B. Dewey, Harding, Jefferson, Grant and Adams Series in standard sizes and colors will be charged 30% restocking charge.
C. Any bench in a custom size or color will be charged a 50% restocking charge, as we will have a difficult time reselling them.
D. Custom and non-catalogue items are non-returnable.
E. No product shall be returned after 90 days.

No return of defective product is ever required. (We ask for an electronic photo in cases where we have not seen the problem before).

Freight Damaged Product:
USA freight regulations make freight companies’ drivers responsible for checking shipments for damage when they pick up. Our customers are responsible for checking for damage when receiving and signing for a shipment. We state this on our acknowledgment and invoice in case customers are not aware of the procedure. Once the product is in your facility, we assume you mishandled the product.

Most carriers give us 5 days after delivery to notify them of damage, and will cover the cost of replacements and the freight. If you have a problem, call or write and we will notify the carrier, then replace the product at no charge to you.

From the lawyers: In no case shall BenchPro™, its distributors, employees, related divisions, and other entities be responsible for any direct, consequential or indirect damage caused by the use, inability to use, or incorrect use of our products. Our liability shall be limited to replacement of product or a full refund.

Litigation:
All claims and/or disputes relating to the sale, quality and/or use of our products are to be settled by binding arbitration in the state of Florida, county of Broward (for KroyTech sales) or California, county of San Diego (for Bench Depot or BenchPro sales) or any other location mutually agreeable to both parties.

Destruction: Dangerous products should not be put into open waste disposal system until they have been made unserviceable, so no third party can claim them and be injured. (This includes wobbly tables or chairs.)

For full warranty details, see:

Bench Depot Workbench Warranty page

Bench Depot Chairs Warranty page

Bench Depot Carts Warranty page

Bench Depot Drawer Cabinets Warranty page

KroyTech does not provide any warranty, implied or otherwise. Warranty issues are rare. When they occur, we quickly resolve all issues on the basis of the manufacturer's warranty.

KroyTech is a trademark of KroyTech LLC. BenchPro and Bench Depot are trademarks of BenchPro, Inc. Formica is a registered trademark of Formica Corp. LisStat is a trademark of BenchPro Inc.